Effective Date: January 1, 2026 | Last Updated: January 1, 2026

1. Introduction

Welcome to a200m. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website (https://a200m.cam), mobile applications, and any related services (collectively, the "Platform"). By using the a200m platform, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

This Privacy Policy should be read in conjunction with our Terms and Conditions. If you do not agree with the terms of this Privacy Policy, please discontinue use of the platform immediately.

2. Information We Collect

2.1 Personal Information You Provide

When you register for an account with a200m, we collect the following personal information:

  • Identity Information: Full legal name, date of birth, gender, and Indonesian National Identity Card (KTP) number
  • Contact Information: Email address, mobile phone number, and residential address in Indonesia
  • Account Credentials: Username and encrypted password
  • Financial Information: Bank account details (account number, bank name such as BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet information (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, and deposit/withdrawal records
  • Verification Documents: Copies of identity documents (KTP), proof of address (utility bills or bank statements), and selfie photographs for KYC compliance
  • Communication Data: Records of correspondence with customer support, including live chat transcripts, emails, and support tickets

2.2 Information Automatically Collected

When you access the a200m platform, we automatically collect certain technical information, including:

  • Device Information: Device type, operating system, browser type and version, device identifiers (IMEI, MAC address)
  • Usage Data: IP address, login times, pages visited, games played, bet history, time spent on the platform, clickstream data
  • Location Data: Geographic location based on IP address to verify you are accessing the platform from within Indonesia
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage data (see Section 8 for details)

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • Payment processors (banks and e-wallet providers) to verify transactions
  • Identity verification services for KYC compliance
  • Fraud prevention and detection services
  • Marketing and analytics partners (only aggregated, non-personal data)

3. How We Use Your Information

A200m uses the personal information we collect for the following purposes:

3.1 Account Management and Service Provision

  • Create and maintain your gaming account
  • Verify your identity and age to comply with legal requirements (minimum age 21 years)
  • Process deposits, withdrawals, and other financial transactions
  • Enable you to participate in casino games, sports betting (including bandar bola football betting markets), slots, and other gaming products
  • Track your gaming activity, bet history, and account balance
  • Administer bonuses, promotions, and VIP loyalty program benefits

3.2 Customer Support and Communication

  • Respond to your inquiries and provide customer support via live chat, email, and phone
  • Send transactional notifications (account confirmations, deposit receipts, withdrawal confirmations)
  • Notify you of important account changes or security alerts
  • Communicate promotional offers, bonuses, and new game releases (you may opt out of marketing communications)

3.3 Security and Fraud Prevention

  • Detect, prevent, and investigate fraudulent activity, money laundering, bonus abuse, and other prohibited conduct
  • Monitor account security and detect unauthorized access
  • Enforce our Terms and Conditions and other policies
  • Comply with legal obligations, including anti-money laundering (AML) and counter-terrorism financing (CTF) regulations

3.4 Platform Improvement and Analytics

  • Analyze user behavior and preferences to improve our services
  • Conduct research and statistical analysis to optimize game selection and user experience
  • Test new features, games, and platform updates
  • Generate aggregated, non-personal usage statistics for business intelligence

3.5 Legal Compliance

  • Comply with applicable laws, regulations, and legal processes in Indonesia and other jurisdictions
  • Respond to requests from government authorities and law enforcement agencies
  • Protect our legal rights and defend against legal claims
  • Maintain records as required by gaming regulations and tax authorities

4. Data Sharing and Disclosure

A200m does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party service providers to support our operations, including:

  • Payment Processors: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals
  • Game Providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Pocket Games Soft, and other licensed game developers
  • Identity Verification Services: Third-party KYC/AML compliance providers
  • Hosting and Infrastructure: Cloud storage and server hosting providers
  • Customer Support Tools: Live chat software and helpdesk platforms
  • Analytics and Marketing: Website analytics and marketing automation services (only aggregated data)

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your personal information if required by law or in response to:

  • Court orders, subpoenas, or other legal processes
  • Requests from government authorities, regulatory bodies, or law enforcement agencies
  • Investigations of suspected illegal activity, fraud, or violations of our Terms and Conditions
  • Protection of our legal rights, property, or safety, or that of our users or the public

4.3 Business Transfers

In the event that a200m undergoes a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the successor entity. We will notify you via email and/or prominent notice on the platform before your information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you provide explicit consent, such as when participating in co-branded promotions or third-party integrations.

5. Data Security Measures

A200m takes data security seriously and employs industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

5.1 Technical Security

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using bank-grade SSL/TLS protocols
  • Secure Data Storage: Personal information is stored on encrypted, access-controlled servers in secure data centers
  • Firewall Protection: Network-level firewalls prevent unauthorized access to our systems
  • Regular Security Audits: We conduct periodic vulnerability assessments and penetration testing
  • Password Security: User passwords are hashed using strong cryptographic algorithms and are never stored in plain text

5.2 Organizational Security

  • Access Controls: Only authorized personnel with a legitimate need have access to personal data
  • Employee Training: All staff members receive data protection and privacy training
  • Confidentiality Agreements: Employees and contractors sign strict confidentiality agreements
  • Incident Response: We maintain a security incident response plan to address potential data breaches promptly

5.3 Payment Security

Financial transactions are processed through PCI-DSS compliant payment gateways. A200m does not store complete credit card numbers or CVV codes on our servers. Bank account and e-wallet information is encrypted and accessible only to authorized payment processing systems.

Security Notice: While we implement robust security measures, no system is completely immune to security threats. You play a critical role in protecting your account by maintaining strong passwords, not sharing login credentials, and reporting suspicious activity immediately.

6. Data Retention Period

A200m retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6.1 Active Accounts

For active accounts, we retain your personal information for the duration of your relationship with a200m, including:

  • Account information and profile data: Retained while your account is active
  • Transaction history: Retained for 7 years for financial auditing and tax purposes
  • Gaming activity and bet history: Retained for 5 years to comply with gaming regulations
  • Communication records: Retained for 3 years for customer service quality and dispute resolution

6.2 Closed Accounts

If you close your account or request deletion, we will:

  • Delete or anonymize non-essential personal information within 30 days
  • Retain transaction records, KYC documents, and gaming history for the minimum period required by law (typically 5-7 years)
  • Maintain anonymized, aggregated data for statistical purposes indefinitely

6.3 Legal Obligations

We may retain certain information beyond the standard retention periods if required to:

  • Comply with legal obligations, court orders, or regulatory requests
  • Resolve disputes or enforce our agreements
  • Prevent fraud and protect security
  • Maintain business continuity and disaster recovery capabilities

7. Your Privacy Rights

As a user of the a200m platform, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request access to the personal information we hold about you. We will provide a copy of your data in a structured, commonly used format within 30 days of your request.

7.2 Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request corrections. You can update most information directly through your account settings, or contact customer support for assistance.

7.3 Right to Erasure (Right to Be Forgotten)

You may request deletion of your personal information, subject to certain exceptions where we are required to retain data for legal, regulatory, or security reasons. To request account deletion, contact customer support at [email protected].

7.4 Right to Restrict Processing

You have the right to request that we limit how we use your personal information in certain circumstances, such as while we verify the accuracy of your data or assess whether we have legitimate grounds to continue processing it.

7.5 Right to Data Portability

You have the right to receive your personal information in a portable format and transmit it to another service provider, where technically feasible.

7.6 Right to Object

You may object to the processing of your personal information for direct marketing purposes at any time. You can opt out of marketing communications by clicking the "unsubscribe" link in emails or adjusting your preferences in account settings.

7.7 Right to Withdraw Consent

Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time. However, this will not affect the lawfulness of processing based on consent before its withdrawal.

7.8 Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with your request. We will respond within 30 days and may require additional information to verify your identity before processing certain requests.

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your device, remember your preferences, and improve your overall experience on the a200m platform.

8.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the platform to function properly, including authentication, security, and session management. These cannot be disabled.
  • Performance Cookies: Collect information about how you use the platform, such as which pages you visit most often. This helps us optimize site performance.
  • Functional Cookies: Remember your preferences (language, region, display settings) to provide a personalized experience.
  • Advertising Cookies: Track your browsing activity to deliver relevant advertisements and measure campaign effectiveness.

8.3 Managing Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the platform. Most browsers accept cookies automatically, but you can modify your settings to decline cookies if you prefer.

9. Third-Party Services

The a200m platform may contain links to third-party websites, services, or advertisements. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.

Third-party game providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Pocket Games Soft) may collect their own data when you play their games. Such data collection is governed by the respective provider's privacy policy, not this policy.

10. International Data Transfers

A200m primarily serves users in Indonesia. However, some of our service providers and data processing infrastructure may be located outside Indonesia. When we transfer personal data internationally, we ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by relevant data protection authorities
  • Transfers to countries with adequate data protection laws
  • Adherence to international data protection frameworks

By using the a200m platform, you consent to the transfer of your information to countries outside Indonesia for the purposes described in this Privacy Policy.

11. Children's Privacy

A200m is strictly intended for users aged 21 years or older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a user is under 21, we will immediately close the account and delete all associated personal information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected] so we can take appropriate action.

12. Changes to This Policy

A200m reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify registered users via email
  • Display a prominent notice on the platform homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how a200m handles your personal information, please contact our Data Protection Officer:

  • Email: [email protected]
  • Live Chat: Available 24/7 on the a200m platform
  • Subject Line: "Privacy Policy Inquiry" or "Data Protection Request"

We will respond to all privacy-related inquiries within 30 days.

Your Trust Matters: At a200m, we understand that trust is earned through consistent protection of your privacy. We are committed to maintaining the highest standards of data security and transparency. Thank you for trusting us with your personal information.

Bank-Grade Encryption

All data transmitted to and from a200m is protected with 256-bit SSL encryption, the same security standard used by financial institutions worldwide.

Strict Access Controls

Only authorized personnel with legitimate business needs can access your personal information. All access is logged and monitored.

No Data Selling

We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays with us.

Transparency

We clearly disclose what data we collect, how we use it, and who we share it with. No hidden practices or surprises.

Your Rights Protected

Exercise your right to access, correct, delete, or restrict processing of your personal information at any time.

Legal Compliance

We comply with international data protection laws and maintain records as required by Indonesian gaming regulations.

Questions About Your Privacy?

Our customer support team is here to answer any questions about how we protect your personal information. Contact us anytime or review our other policies.

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